1 The information we collect and how we use it
When you register for our service we need to know your name, postal address, e-mail address and telephone number.
We gather this information to allow us to process your registration. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, e-mail or telephone to ask you for your feedback and comments on our services.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send an e-mail to this address.
We may also want to provide you with related information from third parties we think may be of interest to you. If you would rather not receive this information, please send an e-mail to this address.
We may also provide your information to carefully selected third parties whose products or services we believe may be of interest to you. If you do not wish us to disclose your information in this way, please send an e-mail to this address.
3 How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy. The transmission of all personal information is encrypted using 128 bit SSL (secure sockets layer) and where appropriate stored in secured data stores utilising sophisticated electronic and/or physical security mechanisms.
We also keep your information confidential. The internal procedures of Skin SOS cover the storage, access and disclosure of your information.
4 Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
5 Updating your details
If any of the information that you have provided to Skin SOS changes, for example if you change your e-mail address, name or payment details or if you wish to cancel your registration, please update your details by logging into your account.
6 Your consent
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.
7 How to contact Skin SOS